Echo Product Warranties

If you purchased from a third party retailer/vendor, please make sure to REGISTER YOUR PRODUCT for warranty. Customers who purchase directly through Echowater.com do not need to register their product.

If you need to make a warranty claim, please click: WARRANTY CLAIM. If you purchased from a 3rd party retailer and need to make a warranty claim, you can do so here. Thank you for your purchase!

Echo Ultimate

The Echo Ultimate is the premiere hydrogen water enrichment device available today. The Echo Ultimate can produce 4 different types of water including Filtered Water, Hydrogen Water, Alkaline Water and Acidic Water.  This machine represents the cutting edge in water technology.

As the owner (“Owner,” you), your new Echo Ultimate is covered by the industry leading 10-year warranty (“Warranty”).  If your Echo Ultimate has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo water machines are designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the machine should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the machine should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

Warranty Exceptions

This warranty does not cover filters or other parts that are designed to be replaced from time to time.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 2 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
100%
Year 3
75%
Year 4
65%
Year 5
55%
Year 6
45%
Year 7
35%
Year 8
25%
Year 9
25%
Year 10
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 2 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
65%
$125
$43.75
65%
Year 4
55%
$125
$56.25
55%
Year 5
45%
$125
$68.75
45%
Year 6
35%
$125
$81.25
35%
Year 7
25%
$125
$93.75
25%
Year 8
25%
$125
$93.75
25%
Year 9
25%
$125
$93.75
25%
Year 10
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo H2

The Echo H2 is the premiere hydrogen water enrichment device available today. The Echo H2 can produce Hydrogen Enriched Water.  This machine represents the cutting edge in Hydrogen Enrichment Water technology.

As the owner (“Owner,” you), your new Echo H2 is covered by the industry leading 10-year warranty (“Warranty”).  If your Echo H2 has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo water machines are designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the machine should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the machine should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

This warranty does not cover filters or other parts that are designed to be replaced from time to time.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 2 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
100%
Year 3
75%
Year 4
65%
Year 5
55%
Year 6
45%
Year 7
35%
Year 8
25%
Year 9
25%
Year 10
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 2 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
65%
$125
$43.75
65%
Year 4
55%
$125
$56.25
55%
Year 5
45%
$125
$68.75
45%
Year 6
35%
$125
$81.25
35%
Year 7
25%
$125
$93.75
25%
Year 8
25%
$125
$93.75
25%
Year 9
25%
$125
$93.75
25%
Year 10
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo Server

The Echo Server is a compact and efficient hydrogen water enrichment device. The Echo Server is designed to produce Hydrogen Enriched Water.  This machine represents the cutting edge in Hydrogen Enrichment Water technology.

As the owner (“Owner,” you), your new Echo Server is covered by the industry leading 10-year warranty (“Warranty”).  If your Echo Server has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo water machines are designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the machine should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the machine should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

The Echo Server is required to be used with a whole home water filter or our Echo RO filter. Using the Echo Server without a filter will void the warranty.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

This warranty does not cover filters or other parts that are designed to be replaced from time to time.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 2 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
100%
Year 3
75%
Year 4
65%
Year 5
55%
Year 6
45%
Year 7
35%
Year 8
25%
Year 9
25%
Year 10
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 2 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 3 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
65%
$125
$43.75
65%
Year 4
55%
$125
$56.25
55%
Year 5
45%
$125
$68.75
45%
Year 6
35%
$125
$81.25
35%
Year 7
25%
$125
$93.75
25%
Year 8
25%
$125
$93.75
25%
Year 9
25%
$125
$93.75
25%
Year 10
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo RO

The Echo RO is a compact and efficient Reverse Osmosis Filter. The Echo RO is designed to be installed under sink and filter water. 

As the owner (“Owner,” you), your new Echo RO is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo RO has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo RO Filter is designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the filter should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the filter should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

This warranty does not cover filters or other parts that are designed to be replaced from time to time.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 1 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
50%
$125
$62.50
50%
Year 4
25%
$125
$93.75
25%
Year 5
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo Pitcher

The Echo Pitcher is a compact and efficient Hydrogen Water Enrichment Device. The Echo Pitcher is designed to be portable and rechargeable.   

As the owner (“Owner,” you), your new Echo Pitcher is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo Pitcher has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo Pitcher is designed for use indoor, with filtered drinking water or bottled drinking water. The water entering the pitcher should be compliant with US EPA regulations for drinking water.

THIS DEVICE IS NOT DESIGNED TO BE SUBMERGED IN WATER AND IS NOT DISHWASHER SAFE. WATER DAMAGE WILL VOID THE WARRANTY.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

The battery in the device is not covered under the warranty, replacement batteries are available for purchase from Echo Technologies LLC

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repairs

 We do not offer repairs on the Echo Pitcher

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo GO

The Echo GO is a compact and efficient Hydrogen Water Enrichment Device. The Echo GO is designed to be portable and rechargeable.   

As the owner (“Owner,” you), your new Echo GO is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo GO has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo GO is designed for use indoor, with filtered drinking water or bottled drinking water. The water entering the Echo GO should be compliant with US EPA regulations for drinking water.

THIS DEVICE IS NOT DESIGNED TO BE SUBMERGED IN WATER AND IS NOT DISHWASHER SAFE. WATER DAMAGE WILL VOID THE WARRANTY.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including the Cord, Charging Block or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

The battery in the device is not covered under the warranty.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repairs

We do not offer repairs on the Echo Go

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo GO+

The Echo GO+ is a compact and efficient Hydrogen Water Enrichment Device. The Echo GO+ is designed to be portable and rechargeable.   

As the owner (“Owner,” you), your new Echo GO+ is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo GO+ has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo GO+ is designed for use indoor, with filtered drinking water or bottled drinking water. The water entering the Echo GO+ should be compliant with US EPA regulations for drinking water.

THIS DEVICE IS NOT DESIGNED TO BE SUBMERGED IN WATER AND IS NOT DISHWASHER SAFE. WATER DAMAGE WILL VOID THE WARRANTY.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including the Cord, Charging Block or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

The battery in the device is not covered under the warranty.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repairs

We do not offer repairs on the Echo Go+

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo Clean

The Echo Clean is a compact and efficient water electrolysis Device. The Echo Clean is designed to be portable and environmentally friendly cleaning device.   

As the owner (“Owner,” you), your new Echo Clean is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo Clean has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

THIS DEVICE IS NOT DESIGNED TO BE SUBMERGED IN WATER AND IS NOT DISHWASHER SAFE. WATER DAMAGE WILL VOID THE WARRANTY.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including the Cord, Charging Block or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repairs

We do not offer repairs on the Echo Clean

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo Whole Home Filter

The Echo Whole Home Filter is an efficient home sediment filter.

As the owner (“Owner,” you), your new Echo Whole Home Filter is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo Whole Home Filter has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo Whole Home Filter is designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the filter should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the filter should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Warranty Exceptions

The main tank of this water filter is designed to last 3-5 years you should expect to replace the main tank after 3 years of normal usage. Warranty does not cover external filters or other parts that are designed to be replaced from time to time.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
100%
Year 3
75%
Year 4
65%
Year 5
55%
Year 6
45%
Year 7
35%
Year 8
25%
Year 9
25%
Year 10
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 1 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 10% for each additional year through year 10.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
65%
$125
$43.75
65%
Year 4
55%
$125
$56.25
55%
Year 5
45%
$125
$68.75
45%
Year 6
35%
$125
$81.25
35%
Year 7
25%
$125
$93.75
25%
Year 8
25%
$125
$93.75
25%
Year 9
25%
$125
$93.75
25%
Year 10
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo Ultimate Digital Faucet

The Echo Ultimate Digital Faucet is an attractive touch screen faucet designed to be used when your echo ultimate is installed under the sink.

As the owner (“Owner,” you), your new Echo Ultimate Digital Faucet is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo Ultimate Digital Faucet has a defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo Ultimate Digital Faucet is designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the faucet should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the faucet should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%

Repair Cost Schedule

At our discretion we may choose to repair the device rather than or prior to issuing a replacement or a credit. Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

During the first 1 years or original ownership by you, the Warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Year
Coverage
Hourly Rate
Hourly Cost
Parts Discount
Year 1
100%
$125
$0.00
100%
Year 2
75%
$125
$31.25
75%
Year 3
50%
$125
$62.50
50%
Year 4
25%
$125
$93.75
25%
Year 5
25%
$125
$93.75
25%

Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided. 
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.

Echo RO/Server Faucet

The Echo RO/Server Faucet™ is a manual drinking water faucet designed to work with most Echo Water Machines. This faucet has a clean design and comes in a variety of finishes to match your primary faucet. This is a secondary faucet that is mounted into a hole in your countertop. With a simple turn of the handle, the Echo Basics Faucet™ dispenses clean, refreshing water right in the comfort of your home.

As the owner (“Owner,” you), your new Echo RO/Server Faucet is covered by the industry leading 5-year warranty (“Warranty”).  If your Echo RO/Server Faucet has a manufacturer defect while covered under this Warranty, Echo Technologies LLC (“Echo,” we, us) will implement the remedies outlined in the warranty according to the terms of this warranty.

Echo RO/Server Faucet is designed for use indoor, with potable water or drinking water found in most municipal water systems. The water entering the faucet should be compliant with US EPA regulations for drinking water. The pressure for the water connected to the faucet should fall within United States building codes for normal household water pressures, typically between 30 and 60 PSI.

This limited warranty provides you, as the original purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the product.

Please contact Echo Technologies directly for all questions and issues related to this limited warranty. Do not contact the retail store, dealer, or reseller where you purchased this product. Any potential issues, questions, or requests directed to retail stores, dealers, resellers, or other parties are not covered by the limited warranty. They are not authorized to take any action under this limited warranty, and we are not responsible for any delays or related consequences due to the communications directed to any party other than Echo Technologies.

Warranty Coverage

This warranty is limited in scope and covers only the following defects:

Any factory defects to the internal or external components of the device.

Any material physical flaw in the device that manifests in the exterior enclosure. Including splits or cracks in the case. Delamination of glued surfaces. Broken or defective screens or displays. That impact the performance of the device and is not caused by improper use or handling of the equipment.

This limited warranty covers only the core equipment and does not cover any other accessories attached to the device including plumbing fixtures and fittings, tubing, filters, or other components and accessories.

This limited Warranty is personal to you as the original owner and cannot be transferred to any other person. You will be responsible for all costs associated with handling and transportation related to the original equipment and any replacement equipment.

Your Remedies

If the equipment is deemed defective by Echo Technologies during the time you, as the original owner, continue to own the equipment. we will be responsible, in our sole discretion, for either repairing the equipment or providing new or refurbished replacement product or the equivalent credit amount (Warranty Credit) to you equal to a prorated percentage of your original purchase price (less any taxes, handling, transportation, or other fees). Any credit amounts given must be applied exclusively to the purchase of a new product from us, according to the following schedule:

During the first 1 years or original ownership by you, the warranty Credit shall be 100% of the original purchase price (less any taxes, handling, transportation, or other fees).

During year 2 of original ownership by you, the warranty credit shall be 75% and decrease 25% for each additional year through year 5.

Warranty Schedule

 
Year
Coverage
Year 1
100%
Year 2
75%
Year 3
50%
Year 4
25%
Year 5
25%
 
Additional Conditions

For this limited warranty to be valid, you must:

  • Purchase the machine from an authorized dealer.
  • Be the original consumer or purchaser. Coverage terminates if you sell or otherwise transfer possession of the equipment.
  • Provide proof of original purchase via copy of original store receipt reflecting proof of purchase date, place of purchase, and purchase price.
  • Customer service and Technical Support will go through troubleshooting steps prior to sending out a full replacement unit.
  • Only one replacement is permitted per item. If a replacement has already been received under warranty, no further replacements will be provided.
  • This limited Warranty will be void and shall not apply to products that have been intentionally or negligently damaged, dropped, stained, exposed to sunlight, exposed to harsh chemicals or elements, exposed to cold or freezing temperatures, water damaged, dropped, exposed to insects or animals, improperly vented, or overheated, used with hard water, or otherwise physically damaged or soiled (including by bodily fluid).
  • Overheating
  • Deterioration in performance over time caused by failure to properly and regularly clean, change the filters and doing general routine maintenance.
  • Machine must be used with a surge protector, damage from power surges will not be covered.

ALL OTHER OBLIGATIONS AND WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WE SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY COSTS, FEES, DAMAGES, OR OTHER AMOUNTS, OTHER THAN AS SPECIFIED HEREIN. IN NO EVENT SHALL OUR LIABILITY TO YOU EXCEED YOUR ORIGINAL PURCHASE PRICE.