Product Warranties

You can submit a warranty claim via our return portal HERE. If you purchased through a 3rd party retailer, you can register your product and/or file a warranty claim HERE. If you purchased directly through Echowater.com, you do not need to register your product.

Product Warranties

Each product comes with its own specific pro-rated warranty guide. Click on a product below to view the detailed warranty information. The sections below outline each product's warranty coverage.

Echo Go+

5 year warranty

No repair Option

Parts available

Echo Ultimate

10 year warranty

Repair Option

Filter Available

Echo Refresh

10 year Warranty

Repair Option

Echo Whole Home

10 year warranty

Repair Option

Pre and Post Filter Available

Echo Go

5 year warranty

No Repair Option

Echo H2 Machine

10 year warranty

Repair Option

Filter Available

Echo Revive

10 year Warranty

Repair Option

Echo Salt Free Conditioner

5 year warranty

Repair Option

Echo Clean

5 year warranty

No Repair Option

Parts Available

Echo Flow

10 year warranty

Repair Option

Echo Water Softener

5 year warranty

Repair Option

Echo Pitcher

5 year warranty

No Repair Option

Echo Pitcher Filter Housing and Cartridge

5 year warranty

No Repair Option

Parts available

Echo RO System

5 year warranty

Repair Option

5 Year pro-rated Warranty Coverage

Warranty Schedule

Year	Coverage
Year 1	100%
Year 2	75%
Year 3	50%
Year 4	25%
Year 5	25%

Repair Cost Schedule

Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

Year	Coverage	Hourly Rate	Hourly Cost	Parts Discount
Year 1	100%	$125	$0.00	100%
Year 2	75%	$125	$31.25	75%
Year 3	50%	$125	$62.50	50%
Year 4	25%	$125	$93.75	25%
Year 5	25%	$125	$93.75	25%

10 Year pro-rated Warranty Coverage

Warranty Schedule

Year	Coverage
Year 1	100%
Year 2	100%
Year 3	75%
Year 4	65%
Year 5	55%
Year 6	45%
Year 7	35%
Year 8	25%
Year 9	25%
Year 10	25%

Repair Cost Schedule

Repairs are billed at $125 per hour plus parts and shipping. These costs will be Prorated based on the warranty schedule below.

Year	Coverage	Hourly Rate	Hourly Cost	Parts Discount
Year 1	100%	$125	$0.00	100%
Year 2	75%	$125	$31.25	75%
Year 3	65%	$125	$43.75	65%
Year 4	55%	$125	$56.25	55%
Year 5	45%	$125	$68.75	45%
Year 6	35%	$125	$81.25	35%
Year 7	25%	$125	$93.75	25%
Year 8	25%	$125	$93.75	25%
Year 9	25%	$125	$93.75	25%
Year 10	25%	$125	$93.75	25%