Privacy Policy

 

PRIVACY POLICY LAST UPDATED: March 6, 2025

Echo Technologies LLC (collectively referred to herein as “we”,“us”,“our”, or “Echo Water”), respects you and your privacy and the importance of the information you entrust to us. With this in mind, we provide you this privacy policy (the “Policy”) to help you understand the kinds of information we may gather about you when you use the Echo Water website (“Site”) or any of our Services, including the Echo App, how we may use and disclose the information, and how you can control, correct and/or update the information. By accessing or using the Site or Services, you are accepting the policies and practices described in this Policy. Each time you visit or use the Site or Services, you agree and expressly consent to our collection, use, and disclosure of the information that you provide as described in this Policy. Any capitalized terms not defined herein shall have the meaning as set forth in the Terms and Conditions.

Please note that this Policy does not apply to your use of third-party sites, services, or applications you may access through the Site. We encourage you to review the privacy policies of those third parties for more information regarding their privacy practices.

This policy applies in circumstances where we are acting as a data controller with respect to the Personal Information of users of our Site and/or Services; in other words, where we determine the purposes and means of the processing of that Personal Information.

Information We May Collect Information You Provide To Us

We collect the information you provide directly to us when using the Services. For purposes of providing the Services to you, we collect certain information that can identify you (“Personal Information”), such as your name and contact information (email, address, company affiliation, and phone number), as well as financial information such as credit card details. Personal Information also includes, for purposes of this Policy, the definition of personal data as such term is defined in Article 4(1) of the GDPR. Additionally, if you use the Echo App, we may collect health-related data, including hydration levels and other health metrics, through direct input or integration with third-party health applications, such as Apple Health or Google Fit. We will never sell, rent, trade, or use your Personal Information other than as specifically needed to provide the Services requested by you.

Echo Water discloses Personal Information only to those of its employees, contractors, affiliated organizations, and subcontractors that: (i) need to know the information in order to process it on our behalf, and (ii) that have agreed in writing to non-disclosure restrictions at least as strong as those herein.

Information We Collect Automatically When You Use the Site or Echo App

When you access or use the Site or the Echo App, we automatically collect information about you, including some or all of the following:

  • Log Information: We log information about your use of the Site and App, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the Site.
  • Device Information: We collect information about the computer or mobile device you use to access the Site and App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Health Data Integration: If you opt-in, the Echo App may integrate with third-party health applications to collect and analyze your hydration levels and other health-related data to enhance the user experience and provide insights into your hydration habits.
  • Cookies and Tracking Technologies: We use various technologies to collect information, such as cookies and web beacons, to improve the Site, App, and your experience.

Use of Information

We may use information about you for various purposes, including the following:

  • Provide, maintain, and improve the Site, Services, and the Echo App;
  • Provide and deliver the products and services you request, process transactions, and send you related information;
  • Analyze hydration data and health trends for personalized insights;
  • Integrate with health applications to provide hydration tracking and wellness recommendations;
  • Enforce our Terms and Conditions;
  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share or transfer information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and service providers who need access to such information to carry out work on our behalf;
  • If you opt-in to third-party health app integrations, your hydration and health data may be shared with those applications per their respective privacy policies;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.

Security

We work hard to protect your information and take commercially reasonable security measures to safeguard it from unauthorized access, alteration, misuse, or disclosure. Our security practices include encryption, secure data storage, and limited access to personal and health-related data.

Privacy Policy Changes

Echo Water reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice. Any changes will become effective immediately upon being posted unless we advise you otherwise. Your continued use of the Site, Services, or Echo App after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended. We encourage you to review this Policy regularly.

If you have any questions regarding this Privacy Policy, please contact us at support@echowater.com.